Refund Policy
Thank you for supporting the work and publications of Joseph L. Guinn.
Eligibility for Refunds
Refunds may be issued under the following circumstances:
The product arrives damaged or defective.
The wrong item was shipped.
The order was canceled before shipment.
Refund Request Timeframe
Refund requests must be submitted within 7–14 days of receiving your order.
Non-Refundable Items
The following items may not be eligible for refunds:
Digital downloads
Gift cards
Items damaged due to misuse
Refund Process
Once your refund request is approved:
The refund will be processed to the original payment method.
Processing time may take 5–10 business days depending on your payment provider.
Contact for Refunds
Please contact our support team with your order number and issue details.